Pharmacy Tech Support Call Center Representative (Home-Based) Job at IQVIA, New Providence, NJ

  • IQVIA
  • New Providence, NJ

Job Description

IQVIA seeks a remote pharmacy support representative to handle patient assistance program inquiries via phone, email, and fax. The role involves processing payment assistance requests, activating cards, verifying eligibility, and resolving claim rejections for pharmacy support services.

Responsibilities

  • Field customer support requests via telephone, email, fax, and other channels
  • Assess issues and provide first-level problem resolution for pharmacy users
  • Document resolution details and escalate unresolved cases to appropriate teams
  • Suggest operational improvements to management when needed
  • Work 40 hours weekly across specified EST shift windows

Requirements

  • High school diploma or equivalent
  • Pharmacy technician experience required
  • HIPAA certification
  • 3+ years call center experience preferred
  • Medical claim processing experience preferred
  • Bilingual English/Spanish preferred
  • Currently working on IQVIA PSS contracted role

Compensation: $18.00 per hour

Job Tags

Hourly pay, Remote work, Work from home, Shift work

Similar Jobs

The Fresh Air Fund

[2026] Program Specialist, Fresh Air Camps Job at The Fresh Air Fund

 ...stunning natural setting for exploration and growth. Each camp provides unique programming tailored to different age groups and interests...  ...6. Compensation for this role is $2,600 for the summer. Shared housing and meals are provided. Program Specialists report to... 

MOMIVATE

Video Editor Job at MOMIVATE

 ...outreach. Communicate proactively if circumstances impact your ability to fulfill responsibilities. Benefits Flexible, remote creative role Develop your video editing portfolio Collaborate with a passionate team Make a difference through... 

The Mob Museum

Museum Educator Job at The Mob Museum

 ...The Mob Museum in Las Vegas, NV, seeks engaging educators to deliver interactive, mediated experiences across gallery spaces and outreach programs. You will present artifact demonstrations, lead tours, and support private events, schools, and community groups.The role... 

Eastern Kentucky University

C172 CFI Job at Eastern Kentucky University

 ...The CFI will provide flight, simulator, and ground instruction in accordance with Part 61 FAA regulations, FAA Airmens Information Manual, advisory circulars, airport operations, and EKU policies and procedures. Schedule students, maintain training records, and ensure... 

Creative Chaos

Search Engine Optimization (SEO) Specialist Job at Creative Chaos

 ...SEO Manager Job Summary: An SEO Manager in Creative Chaos will be responsible for improving our organic search rankings and thus, providing exceptional search engine optimization services for our company. You will also be working on enhancing the health of our website...