Job Description

Key Holder - Retail | Merchants Store

Merchants - Knoxville, TN 37912

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Overview

Salary Range

$15.00 - $15.00 Hourly

Position Type

Full-Time/Part-Time

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Description

Every Sunday Off!! *Benefits & PTO * Employee Discount * Performance Based Increases * Referral Bonuses * Bonus & Rewards * Career Growth Opportunities

This keyholder position's pay rate begins at $15/hr based on experience - KARM Stores key holders must be 18 or older. Store hours are 9a - 9p. Some Saturdays and opening/closing shifts required.

Why Work at KARM Stores?

• Every Sunday Off - Guaranteed

• 25% off employee discount

• All team members are eligible for a 90-day raise

• Career Growth Opportunities

Key Responsibilities

• Assist the Retail Management team with register transactions, including handling cash, credit card payments, and non-cash purchases to ensure accuracy and security.

• Help establish and maintain customer service standards aligned with the company mission and ensure a positive shopping experience.

• Support daily operations by assisting with stocking shelves, working clothing racks, and maintaining store presentation to maximize shopping opportunities.

• Assist in delegating tasks and supporting team productivity in partnership with the Retail Manager/Assistant Manager, especially when leadership is off-shift

• Model and reinforce KARM Stores mission and values by being Trustworthy, Team-Minded, and Teachable.

What Success Looks Like

• Customers feel welcomed and valued
• Transactions are processed accurately and efficiently
• The sales floor remains organized and stocked
• Productivity expectations are consistently met
• Dependability and punctuality are demonstrated

Qualifications

• Strong communication skills (verbal and written)
• Ability to follow written and verbal instructions
• Basic computer and point-of-sale system skills
• Ability to work in a fast-paced retail environment
• Availability to work Saturdays and flexible shifts
• Commitment to working respectfully within a mission-driven workplace

Physical Requirements

This role is performed in a retail environment and may involve standing, walking, bending, reaching, and lifting throughout the shift.

• Ability to remain on your feet for extended periods
• Frequent lifting, bending, and reaching
• Ability to lift up to 50 pounds with or without reasonable accommodation
• Moderate to heavy physical activity may be required

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Compensation details: 15-15 Hourly Wage

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